Accessibility: “Telemental” Health Care

Accessibility: “Telemental” Health Care

By Celine Bennion

At the onset of the COVID-19 pandemic, mental health care providers were forced to make changes that would allow them to continue seeing patients while maintaining safety guidelines. Thus, the implementation of Telehealth and other platforms skyrocketed! These resources allow providers to connect with patients by video conferences or phone calls when they cannot be in the same location. Therefore, they can conduct therapy and psychiatric counseling sessions similar to those that are done in-person.

Despite the initial intent to use Telehealth as a temporary solution in the midst of a pandemic, many providers plan to continue using the platform. Several benefits surfaced during the first months of necessity for both providers and patients. For example, Telehealth sessions remove the need for transportation, making treatment more accessible to patients, especially those with frequent conflicts (childcare, work, etc.) or those who live a considerable distance away from a preferred provider.

Providers have also noted that many patients, especially children, feel more comfortable participating in therapy sessions online. In a familiar setting, such as their home, patients may feel more comfortable sharing their thoughts, leading to greater treatment progress. Additionally, virtual appointments allow therapists to gain insight into a patient’s home life and environment, including relationships with other members of the household. This access can give clues in determining information that may not be easily stated by the patient, such as domestic abuse.

Telehealth and other virtual health care platforms became popular out of necessity but will continue to affect mental health care long after the COVID-19 pandemic concludes.

If you or someone you know is seeking therapy via Telehealth, please contact our psychotherapy offices in New York or New Jersey to talk to one of our licensed professional psychologists, psychiatrists, psychiatric nurse practitioners, or psychotherapists at Arista Counseling & Psychotherapy. Contact our Paramus, NJ or Manhattan, NY offices respectively, at (201) 368-3700 or (212) 722-1920 to set up an appointment. For more information, please visit


Mental Health Care Was Severely Inequitable, Then Came the Coronavirus Crisis (photo)

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