
AI Therapy: Why Therapists Won’t Be Replaced by AI Anytime Soon
By: Rachel Wang
With the rapid growth of AI, many job industries are at risk of being overtaken by automated systems. Certain jobs have already begun to be replaced by AI, such as data entry clerks, telemarketers, and fast food workers, due to the repetitive nature of tasks involved. At some restaurants, for instance, your food might no longer be brought to you by a human server, but instead by a robot server on wheels. With the increasing shift to an AI-powered society, what is the likelihood of psychotherapy being replaced by automation? The answer, actually, is quite low.
Jobs at higher risk of being replaced by AI are those marked by predictable, repetitive tasks, a low need for creativity/complexity, and limited interpersonal skills or emotional intelligence required. Therapy is inherently relational—it involves reading between lines, picking up on subtle shifts in tone, body language, silence, etc. Thus, high emotional intelligence and interpersonal capacity is a must, ruling it out from being completely overtaken by AI. While AI may simulate empathy with words, people can often sense when something feels inauthentic or “off”; no client would choose an automated script over a genuine, empathetic response.
Moreover, there is an element of therapy that requires being “seen” in the presence of another human being that AI simply can’t replicate. People want to be seen and validated by another human, not just fed advice by a machine. This is also supported by neuroscience, which found that mirror neurons and polyvagal theory suggest that nervous systems “synchronize” in therapeutic relationships, causing the client to feel safe and co-regulated in the presence of the therapist. Therapeutic relationships also require a high level of trust/vulnerability when it comes to sharing things like trauma, grief, abuse, etc., which is difficult to build with a machine that has no emotions. There is often a fear of being judged, misinterpreted, or even surveilled when sharing personal details with AI that makes human therapists a necessity.
While it’s easy to get caught up talking to a chatbot that always responds, true person-to-person therapy involves a uniquely intimate bond that can’t be replicated by a machine. For those of you with a therapist whom you see regularly, we encourage you to recognize and appreciate all the support and progress you’ve made. For those of you without one, we at Arista Counseling are always available to help you find the mental health resources you need.
If you or someone you know is struggling with mental health, please contact our psychotherapy offices in New York or New Jersey to talk to one of our licensed professional psychologists, psychiatrists, psychiatric nurse practitioners, or psychotherapists at Arista Counseling and Psychotherapy. Contact our Paramus, NJ, or Manhattan, NY offices respectively, at (201) – 368-3700 or (212)-722-1920 to set up an appointment. For more information, please visit https://www.counselingpsychotherapynjny.com/









